Small Tree Support

Small Tree Support

Search Knowledge Base

Small Tree Support & Warranty

Each Small Tree Storage system includes a One Year Hardware replacement warranty on the server and components.

OS Software version upgrades and unlimited phone and email Tech Support is also included.

Multi-year Hardware/ Software Support options are available at time of initial system purchase or can be renewed annually.


Non Warranty Support Rates


2 Hour Time & Materials
Standard - 9 am - 5 pm CST*
$250 plus parts

Buy Standard T&M Support


2 Hour Time & Materials
Extended - 5pm - 7am CST*
$400 plus parts

Buy After Hours T&M Support


Contact Support

By E-mail: support@small-tree.com
By Phone - For US Callers: 866-STC-4MAC or 866-782-4622 Option 2
By Phone - For Callers From Outside the US: +1 651-209-6509 Option 2

* Daylight savings time is observed from the second Sunday in March until the first Sunday in November.

Leave us Feedback!

Send us your ideas, our goal is your satisfaction.
Contact Us Today