Small Tree Support

Small Tree Support

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Small Tree Support & Warranty

Each Small Tree Storage system includes a One Year Hardware replacement warranty on the server and components.

OS Software version upgrades and unlimited phone and email Tech Support is also included.

Multi-year Hardware/ Software Support options are available at time of initial system purchase or can be renewed annually.

Non Warranty Support Rates

2 Hour Time & Materials
Standard - 9 am - 5 pm CST*
$250 plus parts

Buy Standard T&M Support

2 Hour Time & Materials
Extended - 5pm - 7am CST*
$400 plus parts

Buy After Hours T&M Support

Contact Support

By E-mail:
By Phone - For US Callers: 866-STC-4MAC or 866-782-4622 Option 2
By Phone - For Callers From Outside the US: +1 651-209-6509 Option 2

* Daylight savings time is observed from the second Sunday in March until the first Sunday in November.

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